The world of business is constantly changing. Building positive customer and work relationships are the building blocks of any successful endeavor. In this course, participants will build upon their strengths and use practical and interactive exercises to develop their relational skill sets. Participants will develop and practice the effective soft skills required to be an effective team member, handle conflict, deal with difficult customer situations, and apply critical thinking to problem solving.
At this class, photos and videos may be recorded. By attending this event, you may be included in these photos and videos. Your attendance at this event grants your permission to be in these photos or videos, which may be used for educational, archival, or promotional purposes. If you wish to opt out, please contact us at
continuinged@mstc.edu or 715-422-5488.